Schedule H | Acceptable Use and Restricted Businesses
Version 3.0 applies only through valid acceptance of the online MSA or a valid amendment. A private commercial order and provider approvals remain separate.
H.1 General boundary
Use the Services only for genuine, lawful, approved business transactions. Merchant must comply with restrictions of its actual providers, methods and territories, which may be stricter than this policy. RT may refuse an activity that presents unacceptable legal, financial, fraud or reputational exposure. A lawful product may still be unsupported; silence or a working technical integration is not approval.
H.2 Prohibited conduct
Prohibited uses include fraud, money laundering, terrorist financing, sanctions evasion, false identity or ownership information, card testing, fictitious or duplicate transactions, transaction laundering, sham self-funding, undisclosed third-party processing, credential sharing or unauthorized access, malware, phishing, circumvention of risk controls, deceptive marketing, counterfeit or stolen goods, infringement, exploitation, trafficking, child sexual-abuse material, and any transaction that is unlawful in a relevant jurisdiction.
H.3 Regulated or sensitive sectors
Prior specific written RT and provider approval, supported legal permissions and any required separate contract are necessary for gambling, betting, sweepstakes and paid contests; cannabis or controlled substances; pharmaceuticals, medical devices and regulated health/telemedicine; research chemicals/peptides where support is legally available; adult services; weapons and hazardous goods; financial services, lending, investments, token offerings or custody; digital-asset exchange or third-party marketplaces; charitable/political fundraising; high-exposure travel, tickets, subscriptions, advance sales and other restricted activities. Illegal, unlicensed or deceptive activity cannot be approved under this policy.
H.4 Product truthfulness
Merchant must accurately disclose actual products, intended and marketed use, fulfillment and beneficiaries. It must not replace a prohibited product description with "NFT", "digital service" or "research" to evade a restriction. Health, efficacy and investment claims require lawful substantiation and approvals. An NFT does not legalize the underlying sale or establish a licensing exemption. RT may require listings, labels, licenses and fulfillment evidence before or during processing.
H.5 Digital assets and personal data
No securities, yield/profit-sharing token, stored-value/cash-out product, gambling token or regulated financial instrument may be offered through the ordinary utility-NFT program. A separate review and approved legal model are required where support is available. Do not place personal or confidential information on public-chain metadata, expose credentials, or imply guaranteed redemption, asset value or chargeback immunity.
H.6 Enforcement
RT may investigate credible risk, request information, restrict listings or methods, suspend access, require remediation, apply justified reserves/holds or terminate under the core Agreement. RT may disclose information to providers or authorities for a lawful purpose with appropriate safeguards. A restriction is not a finding of criminal guilt, a contractual forfeiture or permission to retaliate against a protected complaint. Changes follow the core notice and version procedures.